Airtel — data not providing

Address:

Meerut, Uttar Pradesh, 250001

Dear mr ceo
I am using airtel postpaid no from last 9 years and from last one year i am facing a lot of problem regarding data and voice many times i have register the complaint for same but your team always close the complaint by remarks “ complaint resolved after visiting the technical team” but unfortunately no one has visited the site or no one contact me after resolving the issue.in june (It may be july) i have upgrade the plan as suggested your airtel meerut (Near begum bridge office) as a family plan for using 3g and 4g data but since upgradation the plan i have not used the data (3g, 4g) some time i have used your basic speed (Less than 2g). I have register the complaint for same last three month i have received reply that we have upgrading the speed for your area and problem will resolve after some time. I am paying full plan payment since the plan has changed by your team and i am using only basic plan.
I have again contact your 121 today but today i have received same reply by your executive i ask to him please transfer my call to your senior then he has transfer my call to mr. Hervinder but unfortunately i have received another reply that your mobile no having one booster pack for data from apr 17 and now booster has expired and today we remove the booster. Then today i told him that who has fault (Me or airtel) but he has no simple revert then i have ask to transfer this call to another senior person then he transfer my call to mr prakash ad mr prakash revert same problem and ask me to that i have removed the booster and problem will resolve within 30 minutes then i again ask who has fault (Me or airtel) and he revert yes it is airtel.

Now for this problem i have no faulty only fault from airtel.

Now has prove that these type of fault has created by airtel himself. (It is 420 only with customers). So returned my all paid amount (Both postpaid connections) immediately so that i can port my connection to other service providers.

Can you tell me why airtel is playing game with me or customer. If airtel is not giving proper data speed then why airtel is in market.

If anyone stay in market then everyone prove himself.

I have recorded today conversation if you want i will share you.

Yogesh kaushik
City meerut up 250001
Mob no [protected] & [protected]