[Resolved] Airtel — Data pack for pre-paid mobile

prashant1905

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560099
Website:	airtel

I am Prashant Hegde and i am using airtel no [protected] for the last so many years. Now a days the same service providers are literally cheating. I used to recharge for data pack for combi offer of day pack 1.25 GB of 3G +1.25GB of 4G and night 1.25GB of 3G for Rs. 295.00. But after opt for it, only 1GB will get released for usage and completion of 1GB the mail balance will get deducted for data usage.. Its not at all fare and this is not a first time, its happening almost every time. Need to take some action on this.

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Oct 6, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 31 August 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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Comments

Prem Krishna Pujari Sankar

from Bengaluru, Karnataka

Sir I had topup my airtel number [protected] with 100 rupees through mobile banking . But amount deducted from my account, topup not done. After topup, i checked my balance, it shows 0.please check and topup my number immediately

Vijay Harode

from Nagpur, Maharashtra

I am not able to receive sms from airtel Preepaid no. [protected], since one month. All other sms like net banking, creditcard statment are coming. this is really frustrating. Kindly, rectify the problem as soon as possible.