[Resolved] Airtel — Data recharge Issue on my number [protected] | |||||
I have recharged data for rs.101 with 400 mb through http://www.airtel.in/prepaid-recharge-on-postpaid on 29thaug. But 400mb not available in my account, your executives told like i have used 325mb when i called them with in 5 min after recharged to check data availability. Even i didn’t on my mobile data from 28thaug. And i have called twice to your executives but i didn’t get correct solution. No one not picking my call today (1/9/2016). One more query why website shows like 400mb for rs.101?. But recharged only 325mb in my account. Was this information helpful? | |||||
Oct 19, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Sep 05, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 5 September 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Sep 15, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 5 September 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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