[Resolved]  Airtel — Data service not use since 06.07.2014 mobile no. [protected] vide customer complaint id 63104906

Address:Mumbai City, Maharashtra

Dear sir/madam,


This is to inform you that i am unable to use my data service since 06.07.2015, at that time i spoke to customer care and they told due to data upgration you are not use data service after so many call to customer care still i am not use data service and without using service data deducted from my pack.


I have complaint to airtel customer care vide customer complaint id 63104906 dated 09.07.2015. But yet to be resolved the problem. New complain no. 63179975 dated 13.07.2015


I was talking with customer care on 10.07.2015 they told to your service has be started succefully but i have not recd. Any call or sms unless and untill i am using 4g service in mumbai but there is no use of data.


I have all recoding with me if you require i will send you.

As per guidance by airtel galary i was change sim card on dated 13/07/2015 but yet to be solved.

Request you to please treat as a urgent basis and resolve my problem.


Regards,

Dadasaheb tayade

[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr.Tayade,

This is with reference to your post dated 14th July 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54508
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information