Airtel — data service stopped

Address:

Varanasi, Uttar Pradesh, 221002

Dear
I am currently using airtel postpaid connection number-[protected],
My data pack automatically stopped from 2.00 am, hence i am not able to use net connection.
I call costumer care they said there is some data pack issue and it will take 2 working days to resolve.
Why this kind of issue we will face, if we are paying bill on time,
Who will pay me that amount which is i am going to use for net connection with other sim/network.
Pls do needfull as your promise is you are the best network provider.
Thanks
Sandeep sharma