[Resolved] Airtel — Data services not working for last three days | |||||
Its pathetic the way airtel treats customer, data services not working for last 3 days.. 1st excuse i was given was some network issue in delhi/ ncr, when told i'm not even in that circle i was told that airtel network is having issues. While i was being given these lies, my friend sitting right next to me was merrily watching cricket match on his airtel phone! When i pointed this i was given another lie - i was told that my network settings are being refreshed and i will need to reinsert my sim card and wait for 4 hours for data services to be active!!! Out of options i complied, however data services are still not working even after three days. And this is when i'm on a rs. 1499/-plan!!! And when i called yesterday, i was told that on this plan i was entitled for a 10 gb data (5 gb under plan +5gb additional for iphone plan) however due to some technical issue my data has been stopped after consumption of 5 gb and i need to change my data plan!! If this was the case why the customer service executives were lying!! So much for being a loyal customer!! Its pathetic and unfortunate that you guys manage business in such an unprofessional manner! Was this information helpful? | |||||
Jul 7, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 06, 2017 Airtel Customer Care's response Dear Amber, This is with reference to your post, dated 06 June 2017. We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively. We look forward to receive the required details. Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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Sir I can get my m-pin coos from 2week.so please give me m-pin cood queckly my Lapu no:-[protected]
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