[Resolved] Airtel — Data services not working from past one month | |||
Dear sir/madam, I reside in konappana agrahara, bengaluru. From the past one month i am frequently calling airtel customer care asking for the reason for data services issues. 3g /2g never works in any part of bengaluru. Every time i complain, they resolve the issue in 2days. However, problem arises with in a week from the day issue was resolved. I think airtel needs to look into their frequent issues and investigate to provide permanent solutions. I am fed up of calling customer care every now and then and thinking to opt for portability. Thanks, Aparna. P Was this information helpful? | |||
Aug 12, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 16, 2016 Airtel Customer Care's response Dear Aparna, This is with reference to your post dated 16 June 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 20, 2016 Airtel Customer Care's response Dear Aparna, This is with reference to your post dated 16 June 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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