Airtel — data speed is too slow of airtel network

Address:

Indore, Madhya Pradesh, 452001

Dear sir/mam, my complaint is against data network issue which is being faced by me since i have bought (Bought in june-18) mobile connection (Sim) of airtel. Since i was facing continuous data network issue, i've decided to lodge a complaint, so lodged the complaint :- complaint no.86933933 on 06-aug-18 and when i took follow-up against the complaint on 16-aug-18 then the customer care executive informed me that your complaint has been closed. When i've asked how and why the complaint has been closed without informing me or resolving the issue? Then they replied "sorry for that sir, you can lodge a new complaint". So, i've lodged the complaint :- complaint no.87107968 second time on 16-aug-18. But even after 112 days have passed i didn't get any resolution over it. Today when i called customer care, they given me a contact number of network team (I. E. 515) but they advised me to call 121. After calling 121 they said that "you're issue is being resolved and you'll get the resolution soon", when i asked "do you have any timeline to provide resolution against the same? They don't as they replied. I'm paying the bill values every month on time as they generate but i'm not able to use the services for which i'm paying the amount. So, it's my humble request to you that please help me get the resolution asap. Best regards, shivesh kumar thakur +[protected]