[Resolved] Airtel — De - active my mobile no.[protected]

sumit_84

from Dibrugarh, Assam

Address:	Burdwan, West Bengal
Website:	WWW.Airtel.in

My mobile no [protected] is not working (Internet). Last six months but bill was paid by mysel[censored]p to june 2016 again bill has been prepared for the month of july 2016 amounting to rs.1099/- but i am unable to pay as because internet was not working. I have already lodge a complaint in airtel portal. My request to de - active my mobile. With out functioning of internet why should i pay full amount. Airtel authority has not taken any action against the rules

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Sep 5, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 05, 2016

Airtel Customer Care's response Dear Sumit,

This is with reference to your post dated 20 July 2016.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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