[Resolved]  Airtel — Deactivation of 10 year old prepaid number without prior notification

Address:

Bangalore, Karnataka

Hi, My name is Mili Jaiswal, I was using the airtel number [protected] from past 10+ years, But my number was deactivated without prior intimation by airtel and the reason which they gave is the number was not in use however I have been using the number on regular basis, I may not have made any out going calls for 1 month but have been receiving calls and was using data plans as well. I have records to prove them. I have updated this number in all of my bank accounts, trading accounts, professional network, insurance and almost everywhere possible. The number was alse recharged on regular basis with lifetime validity. When I asked for reactivation of this number I was asked to submit the forms and the docs like POA, POI, Pan and a photo by 27th Jan, Which I submitted on Friday 27th jan at marathahalli, banaglore relationship center and I was told that the number will be activated within 72 hours. but when I tried to reach airtel since the number was not activated within 72 hours, to my surprise, the same number is allocated to someone else. In spite of following up on my complain and following the actions provided by airtel, the number is given to someone else. Please help. Regards, Mili Jaiswal [protected] / [protected]