Airtel — deactivation of service...[protected]

Address:

Thane, Maharashtra, 400612

I aliasgar s chechatwala used to hold postpaid connection of airtel but im shifting abroad for my business purpose due to that i had given request to convert my postpaid connection to prepaid. From 5-jan-18 my pospaid connection got deactivate and yet my prepaid sim not activated bcause of that i won'nt be able to communicate to some officers for my visa and other formalities.

I had visited at airtel galary in the morning (6-jan-18) by 10:30 am they told that we have sent mail to higher up for the activation of sim and it will get activate within 24 hrs and then i called your customer care by 13:30 for the update but they told that it will take 24 hrs. Then i called to your airtel galary where i had visited in the morning they told that my sim will activate by monday (8-jan-18).

Im not getting satisfaction answer from any of the customer care people and airtel galary executive and due to deactivation of my sim im losing my business. Airtel is the biggest telecom in india but providing this kind of pathetic service to there customer and also due to that airtel will lost most of his customer.