Airtel — debit transaction is not allowed in airtel wallet money

sudahkar

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi, 110096

Hi,

I have added 20000 in my airtel wallet, after that airtel blocked my wallet service, each time i try to make transaction from my wallet getting this message "debit transaction is not allowed". After they asked for pan, aadhar and bank statement now 9 days gone, no soltion, yesterday (17/01/2017) one of customer care executing was saying that problem will be solved by tomorrow (18/01/2017) but when i call to cce today (18/01/2017), now they are saying that your date of birth is miss matched. I dont know where airtel india is matching my date of birth i have already submitted pan aadhar and bank statement, i did not get any mail from airtel india, they did not inform me about my dob, now qustion is if they informed me about my dob mismatched then why yesterday cce assured me for solution by today

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Airtel customer support has been notified about the posted complaint.

Jan 22, 2018

Updated by sudahkar each time making false promise to customer on thursday they promise me issue will be resolved by saturday but moday is monday still my wallet is freezed, i have recorded call records for their salse promise for last 15 days they are making false promise my case id is 1351406

Jan 24, 2018

Updated by sudahkar is @airtel working on it ?

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Comments

k l Kapoor

from Gagret, Himachal Pradesh

My account details show that i have a ballance of rs 2836.77 and expiry on 16/5/18 but i am getting sms alert that my account needs to be recharge before 16th jan 18 and i had just recieved a call also telling me to get recharge done for amount Rs 5801. how to sort this issue.

Deepuaman

from Ludhiana, Punjab

Sir airtel ka network bhout jyada khraab h shi se call nhi kr paa rhe h isse to jio bhi badiya h recharge ke piso ka hak to deti h airtel to pise khaati h or customer care. Me to aaj tk phone nhi lga h aapne complain no. To bhout bna rakhe h pr shi se chlta ek bhi nhi h

sudahkar's [Complaint's author] reply, Jan 24, 2018

koi nahi dost jio ka sim le lo airtel ko bheekh mangane layak bhi nahi chodhegi jio seedha patta saaf marlet se

sabeehvettikuthi

from Chennai, Tamil Nadu

Hai am using airtel connection and this is one of the worst network which i ever seen more than 1000 times i spoke with customer care and there is no solution from them. Please don't take this connection and go for some other network.

sudahkar's [Complaint's author] reply, Jan 22, 2018

yes, worst services they providing they blocked my wallet, and block 20000 in that wallet, will they compensate for this blockage ?