Airtel — Deception in recharge

Address:

Mathura, Uttar Pradesh

Following the process of checking offers on mobile phone bearing no.[protected] and confirmed thereby I called the customer care executive of Airtel for further confirmation.As I have given the idea of getting my phone recharged with र149 to avail the facility of 1GB 3G internet on the condition that I will be provided with 500MB instantly as soon as I get my phone recharged and remaining 500MB in next one hour following the time of recharge.As per the confirmation I have been assured about the offer by the dealer too.It has been 36hours since I get my phone recharged yet I have not been provided with the remaining 500MB.To my utter amazement and disappointment Now I am told by the Airtel that no such offer was available on my phone in the time of recharge.This is a case of fair deception and injustice.My plight is not being heard and Airtel is repetitively denying the availability of offer now contradictory to its assurance 36hours ago. I entreat you to deliberate on my plight and thereby resolve the case. Yours Krishnavihari Sharan Vrindavan, Mathura.