[Resolved] Airtel — Deducted my balance for airtel night pack

Sagar241992

from Mathura, Uttar Pradesh

Address:	New Delhi, Delhi, 110059
Website:	airtel.com

Deducted my balance for night pack customer care told that you wont be able to use as internet services are not activated on your mobile refunded my amount by frustrating me then again activated my pack deducted the same amount

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Jan 12, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2016

Airtel Customer Care's response Dear Sagar,

This is with reference to your post dated 12 March 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Mar 18, 2016

Airtel Customer Care's response Dear Sagar,

This is with reference to your post dated 12 March 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd