Airtel — Deducting Balance from internet usage from Airtel even Net pack available

Address:

Hyderabad, Andhra Pradesh

Hi, I have raised SR (CWRCH[protected] which is deducted balance o[censored]sage even I have Internet balance pack activated After 2 days they relied and this is happend one of big file clicked which is having more then 50 MB file. Why they have NOT said can not open any big file in internet usage packs. It is too bad how airtel is calculating usage MBPS also. Best Regards, Kishore