[Resolved] Airtel — Deducting mobile balance for non justified reasons | |||||
My mobile number is [protected](ncr region). My mobile balance has been deducted by 73 rupees on 27 sep 2015. When i complained about it in customer care.they said that i had been in the international roaming. I have just travelled from delhi to jhansi via train on that day. I just dont understand where did i cross the international border. When i asked customer care to tell me about my locations.they denied it and suggested me to mail to airtel complaint dept... Most important, , on that day, i kept checking my balance again and again while using internet it was all there...they deducted the whole balance in one go with these unjustified reasons...leaving me without balance on my travel way, , , , Thanks... Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||||
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This is with reference to your post dated 29 September 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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