[Resolved] Airtel — Deducting money unnecesserily

Mathew David

from Kolkata, West Bengal

Address:

Jaipur, Rajasthan, 303007

There was a deduction of 40 rs from my number [protected] unnecessarily. when i called the customer care they told i used data from my main balance but since my data pack was not over without any reason they deducted 40 rs, i am sure that there was 13 Mb left since my validity gets over and the customer care people talked without any manners.so kindly inform them to be refund my deducted money and speak politely to the customers.

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Oct 11, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 5 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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