Airtel — Deduction from my main account | |||
today morning about 11;30 am recharge airtel 3G (1GB 154rs) . after confirmation message, started using mobile data for checking purpose ( i had very worst experience with airtel from last 3 months 200-250 rs losses ) turn off the mobile data, they had deducted 54 rs from my main balance .instead of data balance . immediately called customer care asked the details .they were given irrelevant answers and wanted to confirm one more thing last month i recharged 1gb 2G data it will expire on[protected] and data remaining was 1.56MB when i checked in the morning after that am turn off the data .customer care telling that am browsed more than limit and i asked if i consumed more data how come its showing 1.56 MB remaining, after this they started acting smartly that they will refund only 30rs .if am agree he will pay otherwise disconnect the call.as a reputed network i didn't expected .so i need a permanent solution for balance deduction by airtel . Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
5 Comments | |||
Comments
If it is not there mistake how come they will give 30 .
Reply
Dear Mr. Ingaleshwar,
This is with reference to your post dated 4 June 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 4 June 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Prasanna,
This is with reference to your post dated 04 June 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 04 June 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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