[Resolved]  Airtel — Deduction of balance before expiry date

On 19 jan 2017 i have recharged with 219
Rupees and i get a message fir successful
recharge and i had recharged for 410 minutes and their valadity was for 30 days but they were deducted in 28 days only so it is agreat loss for me of 490 minutes and at last i want my balance back. And when i called on customer care
121they said that it was valid for 28 days but i can show you the message that i have received .
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Apr 1, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 17 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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