[Resolved] Airtel — Deduction of balance but not provide service

dehana

from Bengaluru, Karnataka

Address:

Bhagalpur, Bihar

Hi. . .
Last night at around 03:21 am i subscribed for night plan for 3g data service of 500 mb @29 rs (From 00:00 hrs to 00:60 am) . My balance gor deducted at d same time but 500mb data was not got credited into my account (As per airtel plan, u will got a confirmation msg within 30 min) . And in dat time i also cheched data balance and i waited till 5 am but not even single mb got credited into my account. So i want to get my 29 rs in my accout back. . . Plus i also talk to customer care the case sill unresolved

My mobile no is: [protected]
I m also atteching d screen shots

+2 photos

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Aug 8, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Dehana,

This is with reference to your post dated 9th July 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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