[Resolved] Airtel — Deduction of call balance though i activate my data pack | |||||
This # happens to me every time i start activating my data pack. Recently, i recharged my data pack with rs.45 (3g data). I had no idea whatsoever that my call balance is going to get deducted and an hour after i activated my data pack, 63 rupees of call balance got deducted instead of my data pack deduction. This happened to me for about 4 times and you people never heard my complaint. I just hope this problem is fixed as soon as possible. Was this information helpful? | |||||
Aug 5, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 28, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 27 June 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 02, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 27 June 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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