[Resolved] Airtel — Deduction of data 165mb approx on 30/05/2017 | |||
Sir, i recharge rs 54 trans id [protected], for special offer of data in my mobile no [protected], where in it was stated as 500 mb data for 28 days. I recharged on 24/05/2017. But where it was not clearly stated that data will be served in two slots one for 300mb and other for 200mb. The first one data has to be extinguished within 7 days other wise it will not be aided with second one to get this facility. I have been suffering this kind of deficiency of services for three consecutive months. It is nothing but a cheating on the part of airtel mobile offer for my number. Under the above, i request authority to take the matter seriously otherwise i will be compel to knock at the door of consumer court for misinformation, and deficiency of services if my deducted data for three consecutive months is not compensated. Pranab banerjee, debagram. Was this information helpful? | |||
Jul 12, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 31, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 31 May 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 05, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 31 May 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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