Airtel — deduction of data

setu786

from Indore, Madhya Pradesh

Address:

Bhopal, Madhya Pradesh

Sir,
My name is setu sharma and my mo. No. Is [protected]. This is the second time i am complaining to airtel regarding my data deduction.
I have airtel 549 rs plan and from the night of 20th september around 11:15 pm to right now as i am typing this message which is 21st september 10:15 am they deducted around 1600 mb of data without any reason out of which 900 mb something was left from 20th september and remaning 700 mb something is from 21st september and infact even as i am writing this message they deduct 139 mb of data for no reason. Around all this time i am keep turning off and on my mobile data to make sure they are actually illegally deducting my data, every single time as i am turning off and on my data they deducted 20 mb to 50 mb data within seconds. This exact same thing happened to me last month and after having tons of worthless conversation with customer care i decided to port to jio after i send the port message i get a call from airtel and the lady convinced me that it ll not happen again, so i decide to stay to give it a shot. After that every thing work really fine till now. Now i am really fed up with this harassment and i am asking to refund my data and take action against this false harassment activity they are doing to me otherwise i am porting to jio within two days.

Setu sharma
Mo. No. [protected]

Was this information helpful?

No (0)

Yes (1)

Airtel customer support has been notified about the posted complaint.

Sep 22, 2017

Updated by setu786 Hello,
I am setu sharma and my mo. No. Is [protected], this is my 2nd complain here because they didn't do anything about my first one. They still haven't solve my problem and till now they deducted around 3 gb of my data for no reason also as i am typing this message they deducted around 129 mb of data. Good job airtel, please keep harassing your customer.
Thank you.

Sep 22, 2017

Updated by setu786 my first complain was on 21st september. here it is

"Sir,
my name is Setu Sharma and my mo. no. is ... this is the second time i am complaining to airtel regarding my data deduction.
i have airtel 549 rs plan and from the night of 20th september around 11:15 pm to right now as i am typing this message which is 21st september 10:15 am they deducted around 1600 mb of data without any reason out of which 900 mb something was left from 20th september and remaning 700 mb something is from 21st september and infact even as i am writing this message they deduct 139 mb of data for no reason . around all this time i am keep turning off and on my mobile data to make sure they are actually illegally deducting my data, every single time as i am turning off and on my data they deducted 20 mb to 50 mb data within seconds. this exact same thing happened to me last month and after having tons of worthless conversation with customer care i decided to port to jio after i send the port message i get a call from airtel and the lady convinced me that it ll not happen again, so i decide to stay to give it a shot. after that every thing work really fine till now. now i am really fed up with this harassment and i am asking to refund my data and take action against this false harassment activity they are doing to me otherwise i am porting to jio within two days."