[Resolved] Airtel — Deduction of IR rs 99 | |||
Hi! I have been using airtel since 10yrs.i often fly abroad.since i have not made any calls or sent sms while in international roaming i havent been deducted any monthly rental and also i am not aware of it. Today i sent an sms and have been deducted rs 99 and the monthly rental pack for IR has been activated. In future i am not going to send any sms or make calls in IR and i want my monthly rental pack to be deactivated. Kindly help me in this matter. Was this information helpful? | |||
Jun 3, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 28, 2017 Airtel Customer Care's response Dear Irfana, This is with reference to your post, dated 27 April 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 02, 2017 Airtel Customer Care's response Dear Irfana, This is with reference to your post dated 27 April 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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