Airtel — Deduction of main balance in spite of main balance

Divyesh 23

from Mumbai, Maharashtra

Address:

Jamnagar, Gujarat, 361142

29/10/2015 12:00:00 [protected] I have recharged with 200MB whatsapp net for 28days. after confirmation message I started using whatsapp without downloading/uploading any media files. At the starting of the day my balance was Rs 81 but now the balance is null. After calling 121 & 198 the representative used to tell you have download something media files but what they cannot explain. The only option to get rid of it is MNP

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Divyesh,

This is with reference to your post dated 29 October 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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