[Resolved] Airtel — Deduction of main balance without any information

ashwiniputtaraju

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

My number ([protected]) .I have activated internet pack of 5rps per day, 25MB is being mentioned when i got activated this pack, But without even giving any information about data pack when it got over, they are deducting money from main balance. its not first time, and they have deducted 90rps once and 40rps once. I want my money to be refunded. No proper response from customer care executive. Not happy with services provided these days .

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Oct 25, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2015

Airtel Customer Care's response Dear Mr. Raju,

This is with reference to your post dated 09 March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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Comments

ashwiniputtaraju

from Bengaluru, Karnataka

My number ([protected]) .I have activated internet pack of 5rps per day, 25MB is being mentioned when i got activated this pack, But without even giving any information about data pack when it got over, they are deducting money from main balance. its not first time, and they have deducted 90rps once and 40rps once. I want my money to be refunded.
No proper response from customer care executive.
Not happy with services provided these days .