[Resolved] Airtel — Deduction of Rs.35/- after an interval of 7 days i.r.o mobile No: [protected]

priti.mondal339

from Kolkata, West Bengal

Address:

742237

After an interval of 7 days, Rs.35/- is being deducted from my Air tel 3G A/C balance i.r.o mobile No: [protected]. As per message received over mobile, when SMS is being sent to stop video store, message is being sent that reply not received. I was unable to talk to customer care personnel because no option is being given, only music is being played to subscribe one after another. I thing it is one type of harassment to customer. If not returned the deducted amount so far and stopped the deduction for the service immediately, which I don't need, I will have no option other than to take the matter with appropriate authority.

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Aug 9, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Ms. Mondal,

This is with reference to your post dated 09 February 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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