Airtel — deduction o[censored]nwanted money | |||
I had recieved a message from airtel stating that rs. 20 is deducted for primezone from my prepaid mobile account. I was watching youtube on my phone when the notification appeared. I immediately called airtel customer care and after 5 minutes was connected with a lady named cinepriya c who told me that i had opened and played a game and hence the charges. When i told her that i hadn't opened any gaming site/ link, she was just rude and told me that the fault was in my phone and that the 20 rs was a one time charge and i won't be charged if i don't play the game in the future. When i asked her what the game was and how i got charged when i did not open anything she was just irresponsible and told me to go to a shop nearby and resolve the issue. Airtel has to stop playing its games. Investigate the matter. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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