[Resolved]  Airtel — Deduction without any notification

Address:Bangalore, Karnataka

To the Manager, I was having an internet package in my mobile with validity till 8th oct.2 days before I loaded my prepaid mobile for call with 200Rs.I didn't make any major call.Today when I was trying to make call getting information no enough balance.I am sure that my internet usage during last 2-3 days were no or very less.Not sure on waht basis the big amount is getting deducted in airtel.It looks like irrespective of validity internet package stops from 1st of the month.Why? Customer support is too pathetic and not even checks the data usage.Please look in to it. Rajeev, [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Dear Rajeev,

This is with reference to your post dated 04 October 2014.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@in.airtel.com


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Dear Whiz,

This is with reference to your post dated 04 Oct. 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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