[Resolved] Airtel — Deficient Service | |||
We at Ace Creative Learning Pvt. Ltd. have over 300 mobile SIM's and have been regular in payments. However, we suffer from deficient service from Airtel Bangalore (Bharti Airtel Limited, No: 55, Divyasree Tower, Bannerghatta Road, Banglore:560 029). Even after payments of bills regularly, many of our mobile numbers get barred from outgoing calls. This affects our business and many of our Marketing and Field staff are NOT able to call customers and conclude business transactions, affecting our revenue, employment, our name, etc. Customer relationship manager Mr Sandeep Sardana who is handling our account has been informed about various barred numbers and has been given details of all payments we made to ensure we are NOT a defaulting party. We would like them to provide 100% service, and keep us happy, besides paying us compensation for lost business, business interruptions, causing nuisance, etc. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Hegde,
This is with reference to your post dated 15 July 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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This is with reference to your post dated 15 July 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 15 July 2015.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd