Airtel — Delay in new connection | Wrong Commitments

Address:

New Delhi, Delhi

Hi, I am Sahil Sharma from Delhi. We are Website Designing and Development Company. I required a new broadband connection for my office in Okhla Phase 1. One of Airtel executive (G.C. Tripathi #+91-[protected]) followed up with me. On 7th of July i applied and submitted all my documents with 1000/- amount. He commits me to activate my connection in next 24 HRS. But, the all his commitments and talks is only a sales tricks. He is totally fraud, Just pick my documents to complete his targets. Now its 14th July, Even no executive is visited my office for wiring and other installation. When i called his Manager Amit (+91-[protected]) regarding the status of my connection. He also gave me some time, but NO RESULT. From today morning no one pick my calls. When, I tried to another number they gave me a new Story. There is no place to give you connection you need to wait some time. I already disconnected my old MTNL connection because of G.C. Tripathi's Commitments. As an IT company Internet is an important part of my business and from last 7 days all of employees on leave because of no internet. Now I don't know how the Airtel Company handled my complaint and what action they will take. And who gave me the cost of my Last 7 days business.