Airtel — Delay in sim activation

Address:

New Delhi, Delhi, 110074

Hi, this is vishal. I have taken one airtel postpaid mobile connection on 23rd june 2016. The number allotted for me is [protected]. I bought this from sai enterprises airtel store, near chattarpur temple, new delhi. The executive told me that the sim will be activated within 24 hours at any cost. Now today is tuesday 28th june 2016. As of now the sim is not activated. I have visited airtel store more then twice and contacted the 198 customer care more than 5 times. The reply i received is that the address verification on my connection is not yet done. It is not my fault. I dont know why this much delay in airtel for address verification for a single postpaid connection. I thought of taking another postpaid connection from airtel for my mom. Now i dropped that idea. There is no meaningful reply from the airtel store and customer care also. All fake commitments that customer care is working for 24 x 7. I have not received a reply as of now. I got frustrated too much with the way they treat their customers. One customer care person is saying that address verification is not from our side they always said that ask this question from your airtel store