[Resolved]  Airtel — Delayed response for new broadband connection

Address:	Bangalore, Karnataka, 560043
Website:	My Airtel App

Hello Team,

I want to register complaint against a new broadband connection I applied via Airtel app. I applied New Broadband connection on 30th March via Airtel app and someone named Srinivas called me and collected all documents and 1000 INR on the same day and promised me that he will make the installation by 31st March.

After which he never received my call to provide me an update. Later he texted me telling that his grand mother died and he gave his manager's number. I called his manager and he was so rude that he told that it's his wish if he want to give the connection and disconnected the call. Later when I texted him back stating him that I will complain to SP Bangalore East Division, he called me back and told he will do it by same day. Now again he is not receiving my call.

I have multiple Airtel Accounts ( 2 DTH, 3 postpaid ) on my name and have never felt such disgrace till date.

Help me to assist on this or I will be forced to write a complaint to consumer civil court.

I am providing the details for both the culprits here

Srinivas- [protected]
Murali -[protected]

Thanks,
Arindam Purkayastha
Mobile# [protected]