[Resolved]  Airtel — Delayed transfer of Broadband connection

Address:Chennai, Tamil Nadu, 600040

Dear All,

I am writing this email after having no choice and waiting for over 20 days to get my Airtel Landline/Broadband transferred to an area within 3 kms from the last installed area.

The numbers are [protected] and [protected]. I dont know when you guys will have this resolved. This is an office and connectivity is important to us.

The only thing I can understand is the person who spoke to us last is more than happy to cancel the line as we told them to cancel it. She did not even make an effort to resolve the issue. The request for transfer was raised on 27-28th Dec and as I write this email it still stands unreolved.

I only hope you do not treat other customers like the way you have treated us

Regards,

Rohit
[protected]
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Feb 28, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jan 28, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 18 January 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
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