Airtel — denied to cover warranty of dth setup box and demanding money to repair

Address:

Bangalore, Karnataka, 560047

Hi,

I had taken airtel dth connection for which today is the last day to cover warranty.
Now when i call airtel customer care and tried to raise complaint regarding this. They are telling only 360 days they consider for one year warranty. Does one year means 360 days?
Finally they want money to repair the setup.
The way they talk was really rough and un expected.

Please help me to get my device repaired.

My registered mobile no. [protected]