[Resolved] Airtel — Did not get recharge after paying money on my airtel app | |||
On sunday i recharged of rs.178 for internet recharge bcz i was getting extra benefit from my airtel app. After paying money at the time of bill generating suddenly error came. My money was deducted from bank account but i didn't get recharge. I called on airtel customer care service regarding issue but i got mixed reviews of them. So i m requesting you to pay my money back. Was this information helpful? | |||
Aug 13, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 20, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 18 April 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 24, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 18 April 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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