[Resolved] Airtel — Did not get Special Benefit After Recharge | |||
Hi Airtel Helpdesk, My Complaint is, yesterday I have recharge of RS 31 to reduce my STD charges as 30 paisa Per/Minute for UP and Bihar. Recharge has been done Succefully and i also get the message special benefit will be applied within 4 hours which has not done till now. I was not aware its not applied till now and i have called to one of my STD UP number and talk on the same arround 20 to 25 minutes and 20 Ruppes has been charged me for the same. If you dont have such kind of Facilitys, then why are you sending this type of messages to us.Seroiusly i dont like this type of nonses messages which dont work. If you dont want to give this special benefits to customers, then please dont send such kind of messages as well. Now i want my money back which are (31 Ruppes + my uneccassry charges 20 Ruppes= Total (51 Rupees) or else activate the same benefits on my number as 30 Paisa per/Min for UP and Bihar. Please activate this as soon as possible or refund my money which i have mentioned in my complaint. My mobile number is [protected] on which i have recharge of Rs 31 yesterday night. Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 17 June 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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