Airtel — Didn't get the recharge benefit rs 1000/- | |||
I Had done a online recharge to Airtel no [protected] dated 12 Dec 2015. In online portal it was sowing that it was successful. But i didn't get the recharge benefit. Same day i wrote to Airtel regarding this issue. they assured me will short out it by 28 Dec 2015. But till today amount is not refunded and recharge benefit not credited to number. As per my bank record, recharge was successful. I had provided all the information which were requested me to provide. I have mentioned the details below: Hence requesting to Airtel to short out it ASAP. Reference No IH42070822 Debit Account No [protected] Transaction Date 12/Dec/2015 Service Provider Airtel Service Name TOPUP Mobile/STB No [protected] Amount 1, 000.00 INR Status Success Reason Request processed successfully Was this information helpful? | |||
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Airtel customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
How many days you people wants to short out a small issue. If costumer didn't get the recharge benefit, How long you will work on it.
You people are assuring me since one month.
I had done recharge on 12th Dec 2015. Till Today almost 20 days is over. Is 20 days not enough to find the solution.
Please either provide me refund of rs 1000/- or Benefit to same number.
You people are assuring me since one month.
I had done recharge on 12th Dec 2015. Till Today almost 20 days is over. Is 20 days not enough to find the solution.
Please either provide me refund of rs 1000/- or Benefit to same number.
Dear Customer,
This is with reference to your post dated 29 December 2015.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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This is with reference to your post dated 29 December 2015.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 29 December 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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