Airtel — didn't receive cashback on the offer

Sohil Lamba

Address:	Sushant lok, 122002
Website:	Airtel mobile app

The offer states that you'll receive 450 cashback and unlock coupon of 50 on recharge o[censored]nlimited pack of 448. I did the recharge through my airtel app and got the 50 rs coupon instantly but didn't receive the cashback if 448 rs. I received 2 messages for recharge confirmation but no message for cashback. I also called the airtel customer care and spoke to an agent and she had no clue about the offer and couldn't help me resolve it. She asked me to visit the outlet. Please help.

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Airtel customer support has been notified about the posted complaint.