[Resolved] Airtel — Didn't receive data according to the plan. | |||||
I activated a data plan of Rs.345 (1GB data daily for a month and unlimited calls) on 8th April, but on 13th April I didn't got my 1GB. This is not happening for the first time. I have activated this plan 3 times (once every month)but I haven't completed a month with 28GB. Please help. Even my airtel app is showing that there is no plan activated. Was this information helpful? | |||||
May 22, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 13, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 13 April 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 17, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 13 April 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response; we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 18, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 13 April 2017. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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