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[Resolved]  Airtel Digital TV — Airtel digital tv customer executive give false commitment on phone

Address:New Delhi, Delhi

Dear all

This is really cheating.

Account [protected]

I was advised over phone that being very old customer, if i upgrade my digital tv to hd+, i will get a 400 cash back in my account. (I paid 999 but no cash back)

I have activated my box to hd+ but till today neighter got the hd channels nor got any money.

I have changed it on 11th october but till today nil.

Thanks & regards
Avanish dwivedi
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Complaint marked as Resolved 
Thanks a lot for your help & I received call from Customer services . I RE-registered Complain again over phone to customer service executive . They investigated & found the Information correct & solved the problem. Thanks a lot to Consumer Complaint forum Regards Avanish
Airtel customer support has been notified about the posted complaint.
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Comments

REALLY CHEATING
Reply
Dear Sir,

I am really happy to see the forum is helping every one regarding this. I don't know whether this problem will be solved or not, but happy to see the quick action of consumer forum on this matter

Reagrds
Avanish
Reply
Hello Sir /Mam,

This is really nice & due to your forum help, my matter got Solved.

Manny Manny Thanks to you

Regards
Avanish
Reply
Dear Mr. Dwivedi,

This is with reference to your post dated 14 October 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

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