[Resolved] Airtel — Digital tv - channel changing automatically

Sudeep Duggal

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400093
Website:	www.airtel.in

My Airtel digital TV changing automatically. Have removed the remote batteries then also same thing happens. called the call center they had asked me remove v card clan and re insert it. Remove HDMI cable. But still no resolution.
Again called the call center they stated that they have registered a complaint and will send some one to check it. Now the same will cost me 150 RS for visit or 300 RS if the STB has to be replaced.
Customer ID is [protected]
Mumbai circle

Was this information helpful?

No (0)

Yes (0)

Apr 13, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2017

Airtel Customer Care's response Dear Mr. Duggal,

This is with reference to your post dated 11 March 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd