[Resolved] Airtel — digital tv - cheating by airtel | |||
Aittel digital tv, My digital tv id is [protected] Fisrt issue: As per the new rule, i have selected few kannada channels, and the total cost of my selected channels is rs.29/-. I have rechareged for for rs.180/- on 2nd feb 2019. You are not providing the channels selected by me, instead you are broadcasted unwanted channels for 2 days. And now you stopped it completely. Second issue : None of your customer care number are useful. And i want to change the registered mobile number, how do i do it? I am not using the old number, so i want to change the mobile number registered with my digital tv id. I tried all methods, it takes a lot of time to describe all of them here. You are not respecting the customer time and money. His is trurely unethical business. Shame on you airtel. Regards Onkar [protected] Was this information helpful? | |||
Feb 15, 2019 Complaint marked as Resolved I must thank all the members of Consumer Complaints group.
Before Coming to Consumer complaints, i was really frustrated because
Airtel's customer care services are very very very BAD.
following methods i tried before coming to Consumer complaints.
1. customer care numbers
2. visiting Airtel's service centers.
3. writing email,
i wrote emails from my gmail ID, it was bouncing back.
because Airtel has blocked incoming emails from gmail ( my assumption)
4. sending SMS
Today Airtel executive called me and he has resolved my problems.
(Actually, i have to go home and check. I am writing these comments before verifying .
I am just going by the promise of telephonic conversation with Airtel's executive)
I hope things are fine.
Cheers to Consumer Complaints Group.
Thanks & Regards
Onkar Airtel customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Humne my Airtel app se 169 Ka recharge Kiya [protected] is no. Pe .bank se paise Kate lekin recharge Nahi hua to paisa Gaya hai to konse no.pe Gaya hai details do.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54497
Pending
0
Resolved
21957
View all 54497 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information