[Resolved] Airtel Digital TV — Not getting newly added channels | |||
I reside in Chennai and my consumer ID is [protected]. My plan is South Mega Plan.I see in the airtel website that certain channels like Romedy Now, & pictures etc have been added for the plan, but I dont get any of these channels. I have raised a complaint with them(Reference no: DT[protected] and also called customer support a number of times regarding this issue. I raised the complaint on Feb 22 and there has been no response till date. Im utterly disappointed with the service and hope someone will look into this. Thanks, Ramkumar VM Was this information helpful? | |||
Complaint marked as Resolved
Got a call from an airtel representative saying the issue is resolved and asked to confirm if I'm getting the channels according to the plan. The number is 8130922345 Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 13 Mar. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
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