Airtel Digital TV — Not getting the package for which money paid ( Consumer ID : [protected]) | |||
Hi, We have recently subscribed for Airtel Digital TV, with the package consisting of 25 HD channels and other standard channels, but we aren't getting the service as mentioned in Airtel website. Only 2-3 HD channels are working and other channels are also having low performance. Even after registering complaint Airtel isn't solving this. Kindly help Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Have called their customer care many times and they say they will solve it, but no steps taken since the past almost 10 days and we still face the same problem with the services. Kindly intervene
Reply
Dear Parth,
This is with reference to your post dated 23rd August 2015. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards,
Sadhu Charan
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 23rd August 2015. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards,
Sadhu Charan
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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