| Address: | Ahmedabad, Gujarat, 380005 | | Website: | airtel.in |
My cust. id: [protected]
On January 5th, 2016 at 10.22 am, I got a call from your customer service executive Ashish from number [protected] on my registered mobile no. [protected] that you are giving me a channel name &TV HD on channel no. 175 without any extra recharge free of cost from today.
But when I checked my account details I got that you are deducting Rs. 30 monthly for this &TV HD. When I call to your customer service regarding this issue, firstly the lady who received the call said that Rs. 30 for &TV hd is not deducting from my account but when I gave her full summery of my deduction then she said its ok, I am transferring your call to senior person... then I waited for more than 10 mins but that call has been disconnected from your end.
Then I called again & discussed again about my issue & the guy who received the call said that, be on call, I am checking this & let you. Again I waited for so long & after that as usual this call has been also disconnected from your end.
Even you can check this in your records also:
I have done both call from my number [protected]
on your customer care number [protected]
time of both calls are between 2:00 pm to 2:15 pm on dated 9 jan. 2016. Was this information helpful? | 
This is with reference to your post dated 9 January 2016.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd