Airtel — digital tv service

Address:

Hyderabad, Andhra Pradesh, 500090

I have problem with my digitial TV service (Signal problem). I have registered a complaint on 5th of june with airtel. It is been 10 days, they did not fix it. Every day i call the customer care people, and their supervisors promise me that they will surely fix it that particular day. I even mailed the issue to their nodal department, but still there is no action from their side. My registered complaint number is # [protected].

I am a platinum customer and i have paid money for 1 year at a time.Please suggest what can i do?