[Resolved]  Airtel Digital TV — service complaint

Address:

Kamrup Metropolitan, Assam

Hi, I have put a complaint regarding the signal disturbance of airtel tv and they came down and change some device for which I have paid extra money along with their service charge and just after one day after they replace the device the same problem started again so I call up again at their local office no.([protected]) which they have given me but no one pick up the phone. It seems like the service engineer who came here doesn't even know what the problem is. This is not the first time that this problem is happening. Whenever there is rain or a little bit of wind the problem start again. They should declare that their service won't work at the rainy season and also if there is a little bit of wind. What kind of service they are providing. They said that they will charge for the service if the problem start again 15 days after their service engineer visited. So may be they are waiting for 15 days so that they can charge again for their service. Customer ID - [protected] Name - Boynow Thiyam Location - Guwahati, Assam Contact mail I'd - [protected]@gmail.com.