Airtel — direct action plan

Address:	Pune, Maharashtra, 411027
Website:	Airtel.in

Yesterday[protected] one massage direct coming, you have activated CINEMASTI and Rs. 15 less in main balance. Today I call to customer care[protected]@10 pm but Mr. Deepak not properly talk. I ask to he, why activate directly cinemasti pack he said sorry I have deactivated this pack. and massage coming your cinemasti pack deactivated, but I ask to he why should less my Rs. 15 I have returne refund, he said not possible. and roughly talk to me so I complaint airtight and Mr. Deepak. I also attached files activated pack and call to customer care so please take action. I wait.