[Resolved] Airtel — Disagree to credit additional data balance

LAKSHMIKANT DAS

Address:

Burdwan, West Bengal

Respected sir, Airtel customer care called me from no +[protected] to my Airtel no [protected] yesterday (26/06/2014) at 16.19 hrs which offering to recharge Rs 25 to get 250 MB 2G data ( 125 MB instantly valid for 5 days and rest 125 MB would be credited in next 4 hours valid for 15 days.)
I have recharged rs 25 but got only 125 MB 2G data valid for 5 days. One day over, but rest 125 MB is not credited to my account.
To know the details, I called the customers care, one received the call & disagree to credit the rest data balance.
Please solve the problem.
Thank you.

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Aug 14, 2020

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Das,

This is with reference to your post dated 27 June 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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